Privacy Policy

Effective Date: 11/18/2025
Owner: Connect Downtown Johnson City, Inc.

Connect Downtown Johnson City, Inc. (“we,” “our,” or “us”) operates the website downtownjctn.com (“Site”). This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using the Site, you agree to the practices described here.

1. Information We Collect

Information You Provide

We may collect information you voluntarily submit through:

Contact forms
Newsletter sign-ups
Event registrations
Business directory submissions
Other forms hosted on our website

This information may include your name, email address, phone number, business information, and any details you choose to provide.

Automatically Collected Information

When you visit the Site, certain data is automatically collected through:

Google Analytics
Wix Analytics
Proxi (interactive map service)

Automatically collected data may include:

IP address
Browser type
Device information
Pages visited
Referring website
General location data (non-precise)
Usage patterns

This data helps us understand site performance, engagement, and visitor behavior.

2. How We Use Your Information

Your information may be used for:

Operating and improving our website and services
Sending marketing and community updates via MailChimp
Providing business listings, event information, or map placements through Proxi
Responding to inquiries submitted through the Site
Supporting Main Street program projects and reporting
Administrative purposes by Connect Downtown Johnson City, Inc. staff and board members

We do not sell your personal information.

3. How We Share Information

We may share information with trusted third-party service providers solely for operational purposes:

MailChimp – for email newsletters and communications
Proxi – to display business locations, amenities, and map-based features
Google Analytics – for aggregated website analytics
Wix Analytics – for platform-level data insights

These services may process data on our behalf under their own privacy policies.

Information may also be accessed by:

Connect Downtown Johnson City, Inc. staff
The Connect Downtown Johnson City, Inc. Board of Directors

Access is granted only as needed to fulfill program duties and community responsibilities.

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies through Wix, Google Analytics, and embedded third-party tools. Cookies help improve functionality, analyze traffic, and personalize user experience. You can disable cookies through your browser settings.

5. Data Security

We take reasonable precautions to safeguard your information. However, no method of online transmission or storage is guaranteed to be completely secure.

6. Email Communications

If you subscribe to our newsletter, your email address will be stored and processed by MailChimp. You may unsubscribe at any time using the link included in every email.

7. Links to Other Websites

Our Site may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy

The Site is not directed toward children under 13, and we do not knowingly collect personal information from them.

9. Your Choices

You may:

Request access to the information you’ve provided
Request corrections
Request deletion of your information (subject to obligations under law)
Unsubscribe from marketing emails at any time

To make a request, contact us at:
connectdowntownjohnsoncity@gmail.com

10. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

Contact Information

Connect Downtown Johnson City, Inc.
PO Box 1851 Johnson City, TN 37604
connectdowntownjohnsoncity@gmail.com