DOWNTOWN Businesses

You are Busy Running your Business. Let us Help.

Connect Downtown Johnson City helps your business get found, get funded, and get things done—so customers spend more time downtown and your bottom line grows.

Get started

Connect with us to make it easier for customers to find you, secure funding for improvements, and get practical support dealing with city processes. Reach out to our team and we’ll walk you through the resources available to you.

A woman is shopping at a boutique store counter, talking to a sales associate, with various products displayed on the counter and shelves.

Resources

People ordering drinks at a bar, with a chalkboard menu behind them displaying various beverage options and prices.

Setting up Shop

Setting up Shop

Properties Downtown

Opening Checklist

Permits, Fire & Licensing Contacts

While every business and building is unique, getting the right approvals is simpler when you know who to call.

Here are the primary City contacts for downtown businesses:

Main Street Director
Lindsey Jones
General Questions, Grant Opportunities
Email: ljones@johnsoncitytn.org

Building Permits & Inspections
City of Johnson City Building Division
Permits, Historic Zoning, Inspections
Phone: 423-434-6047
Email: inspections@johnsoncitytn.org 

Fire Prevention & Life Safety
Johnson City Fire Department – Fire Prevention
Fire code inspections, plan review, and life-safety requirements.
Phone: 423-434-6088

​Business Licenses
City of Johnson City Finance Department
City Business License
Phone: 423-434-2393

​Washington County Clerk - Johnson City
County Business License
Phone: 423-610-7201​

1. Choose Your Location

Identify available storefronts, offices, or co-working spaces in the downtown district. Walk the area, review listings, and confirm suitability for your business type.

2. Confirm Zoning & Permits

Contact the City’s Building Division to verify zoning, required permits, and any needed inspections before you sign a lease or begin build-out.

3. Complete Fire Safety Review

Coordinate with the Fire Prevention Division for life-safety requirements, occupancy considerations, and any fire code compliance needs.

4. Apply for Business License

Register with the City of Johnson City and Washington County Clerk for your business license and complete any county or state requirements tied to your industry.

5. Secure Insurance & Utilities

Set up liability insurance, utilities, internet, and waste services prior to opening your doors.

6. Plan Your Build-Out

Work with your landlord, contractors, and city inspectors to complete renovations. Keep an eye on ADA accessibility, signage rules, and exterior changes.

Pro Tip: Coordinate early and often with City Employees to help with the approval process and feasibility of your ideas!

7. Explore Grants & Incentives

Review available micro-grants, façade improvement grants, and small-business support resources offered through the Connect Downtown Johnson City and JCDA.

8. Prepare Your Opening

Set up your POS system, signage, branding, staffing, and marketing. Reach out early to Downtown Johnson City for promotional support.

9. Open for Business

Plan a launch event or soft opening, share your announcement on community calendars, and get connected with the downtown business network.